The Home Depot® considers itself as the world's largest home improvement specialty retailer with more than 2,200 stores all over the 50 states, the District of Columbia, Puerto Rico, U.S. Virgin Islands, 10 Canadian provinces, Mexico and China. The Company was opened its first two stores in Atlanta, Georgia on June 22, 1979 giving birth to the “do-it-yourself” concept, which eventually spawned an full industry that has become a worldwide phenomenon.
The family of companies include The Home Depot, The Home Depot Mexico, The Home Depot Canada, and The Home Depot China.
What does The Home Depot® sell?
The Home Depot® has thousands of products organized into several departments on their website:
Doors & Windows
Lighting & Fans
Lumber & Composites
Storage & Organization
Tools & Hardware
The Home Depot® also provides a rich resource of tips and guides through different helpful web pages such as a Blog, Buying Guides, Forums, Garden Club, Project Guides, and Workshops.
What are the return policies of The Home Depot®?
The Home Depot® will accept returns for purposes of exchange or refunds within 90 days of purchase and the following items must be included:
-the original receipt.
-a copy of the bar-coded shipping confirmation e-mail
-a completed return form located on the bottom of the original packing slip that came with the order.
-item packed in the original packaging.
-the returns label that came with the order
Purchases made using store credit, gift certificates and Gift Cards shall be refunded as store credit. Gasoline-powered equipment comes with only a 30-day return policy. Returns made after 30 days may be repaired by The Home Depot at the customer's expense.
Custom made products, custom tinted paint, utility trailers, Gift Cards, Gift Certificates, and Store Credits are not returnable and non-refundable.
What are the shipping policies of The Home Depot®? Which countries do they ship to?
Currently, Home Depot only ships online orders to the Continental U.S. and a limited selection of products to Alaska and Hawaii (home delivery not available to Alaska and Hawaii).
Billing and shipping addresses must only be in the U.S.. No international shipment is available at this time.
More detailed shipping policies can be found on the site’s Shipping and Delivery page.
Does The Home Depot® offer any warranties or guarantees?
Products sold at The Home Depot® come with a manufacturer's warranty. For their customers' convenience The Home Depot® offers extended protection plans which provide 100% coverage on functional parts and labor to eliminate the trouble of finding service technicians. Customers may choose 2 or 4 years of coverage beyond the the limited labor warranty offered by the manufacturer.
Does The Home Depot® have physical stores? Where are they located?
Yes, The Home Depot® has over 2,200 stores spread across the 50 states, the District of Columbia, Puerto Rico, U.S. Virgin Islands, 10 Canadian provinces, Mexico and China. To find the nearest store location, the customer may use the Store Finder page on the website. There are several search options to choose from. The map, complete address, and contact numbers are also provided.
What are the contact details of The Home Depot® customer service?
The Home Depot has a Contact Us page on the website where customers can choose the communication options. The customer service may be reached by phone at 1-800-HOME-DEPOT 1-800-466-3337, by Live Chat, or by email.
Does The Home Depot® offer any discounts or coupons?
Yes, The Home Depot® has a Savings Center page where a wide selection of discounted products is featured. The website also has a Special Buy of the Day feature which is worth checking daily for day to day discounts. Coupons offered by other online merchants are also honored and may be redeemed at the check out page.